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We are currently recruiting for a IT Technical Analyst to join our IT team based in London! Click for further information.
Withers Worldwide
Job title: IT Technical Systems Analyst – Contract
Reporting to: IT Applications Team Manager
What are we looking for?
We are looking for an experienced technical systems analyst who has a proactive approach to call escalations and good health of IT systems. The position is primarily an operations role supporting the firm during a period of IT transformation. Day to day responsibility consist of owning and resolving escalated tickets, monitoring of systems, patching and remediation tasks on the firm's global systems. You will need to be self-sufficient within your daily duties and be comfortable working with senior members of the IT system team and 3rd party vendors.
The individual will work from home and in the London office when appropriate as part of the Global Systems Team. The Global Systems Team is located in London and is responsible for supporting and maintaining the firm's technology across all geographical regions. The Global Systems Team is split in by two functional but collaborative groups, Applications and Infrastructure.
The Applications group is responsible for the unified communications, messaging platforms, database systems, desktop image and the firms' business applications suite including document management, HR, finance, marketing and know-how systems. The team undertake the day-to-day administration, support, implementation and development of all the Firm’s applications and systems
The priority for all IT activity is to maintain the highest levels of stability and reliability in the services delivered.
This role requires experience of working in a medium to large multi-site professional services organisation and broad experience of legal industry applications. Strong written and verbal communication skills are required with the ability to work with a wide range of people including vendors, project managers, technologists, legal staff, partners, secretaries and support staff.
A very high level of personal organisation and professionalism is required, together with a 'can-do' attitude and an ability to work to tight deadlines and under pressure. This person must inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
Technical experience required
Areas of focus and responsibilities
The Essentials
About Withers Worldwide
Withers have been acting for successful individuals, families and institutions for over 100 years. We advise clients on their business and personal legal needs both at home and abroad. In this fast moving and increasingly regulated world, the need for integrated and timely advice has never been more urgent.
We are recognised as the only international law firm for successful people, their families, their businesses and their philanthropic work. With offices in Europe, Asia, the United States and the Caribbean, we provide coverage that other law firms focussed on the individual cannot.
With over 150 partners and more than 450 other lawyers, we have unparalleled expertise in commercial, tax, trusts, estate planning, financial services, litigation and arbitration, real estate, charities, employment, family law and other legal issues facing individuals and their families. The firm has advised 42% of the top 100 UK Sunday Times Rich List and over 20% of the top 100 US Forbes list, as well as numerous families in Asia.
Equal Opportunities Employment Statement
It is the policy of Withers Worldwide to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of ethnic origin, religion, sex, age, sexual orientation or disability.
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