Reprographics Operator

About Withers

A law firm focused on people and collaboration. For the past 125 years, Withers has supported some of the world's most remarkable people and organisations at defining moments in their lives. We are the only international law firm focused on successful individuals and private capital, working closely with founders, investors and family offices. We also advise governments, charities, global brands and start-ups of all shapes and sizes. Many of our clients are shaping the future and creating solutions to tackle many of the world's problems.  It makes for a fascinating and challenging practice. Our role is to get to know each individual client, find out where they want to be, and help them to get there – whether they are building a business, looking after their family, involved in a complex dispute or protecting their finances for the future. To meet their unique needs we are exceptionally collaborative, working together across teams and time zones. We are agile, focusing on strategy rather than rigid ideas and traditional hierarchy. It is a truly flexible working culture that puts people first. Join us to be part of a team that is always looking to the future. Where initiative, big ideas and bold moves are always encouraged. Where you can truly be yourself.

What are we looking for?

We are looking for a Reprographics Operator to join our busy team based in the London office. The role performs a wide variety of administrative duties, which includes providing a high level of customer service and support, while consistently producing an excellent work product.

Areas of focus and responsibilities

• Digital Printing
• Document manipulation (Acrobat DC, XL, Word, Powerpoint)
• Downloading from Data Rooms
• Volume copying/Printing (DocBuster application)
• Large Format Printing
• Binding/Finishing
• Photocopying
• To help with the maintenance of all the photocopiers and to ensure all faults are reported speedily and either fix faults or seek assistance.
• Identifying and responding to customer/client issues/problems in a professional and timely manner.
• Interacting effectively and courteously, in person, by telephone, and in writing with business professionals.
• Proactively communicating the status of work and understanding the need to ask questions and seek guidance.
• Competency using/learning new applications.
• Flexibility in undertaking these duties, and any other duties, as required by the team leader.

This list of duties, responsibilities and deliverables is not exhaustive.  It is intended to describe the general content of, and requirements for the performance of this job, and as such, the role may also include the undertaking of additional tasks as required.

Experience, essential skills and abilities required

• Prior reprographics and customer service experience is necessary.
• Law firm experience preferred.
• Basic key IT skills with a willingness and capability to utilize available technology to carry out job responsibilities.
• Good communicator with high levels of interpersonal skills.
• Must be flexible and prepared on occasion to offer services beyond contracted hours where necessary.
• Attention to detail and good organizational and analytical skills.
• Flexible attitude and the ability to deal well with changing assignments and priorities.
• Ability to multi-task.
• Ability to build effective working relationships.
• Ability to organise and prioritise workload appropriately.
• Ability to build effective relationships with co-workers and participate and contribute fully as a team member.
• Flexible and proactive approach.

The essentials

• 9.00am to 5.00pm but flexibility is a must
• 4 week probation period
• 4 week notice period
• Flexible benefits package including pension, private medical, season ticket loan, subsidised gym memberships, lifestyle discount scheme, on site café and more

Information for Recruitment Agencies

Withers endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, Withers operates a preferred supplier list and will not be accepting unsolicited applications from non-PSL agencies for this role.

Equal Opportunities Employment Statement

It is the policy of Withers to provide equal opportunities for all employees in relation to recruitment, training and promotion.  Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of ethnic origin, religion, sex, age, sexual orientation or disability.