IT Intern (12-month contract - 50% part-time)

The Opportunity
We are seeking a motivated and detail-oriented IT Intern to join our Milan office within a leading international law firm. This part-time internship (50%) offers a unique opportunity to gain hands-on experience in a professional legal environment, supporting the firm's technology infrastructure and user base.

Start date: October 2025.

Areas of focus and responsibilities
Provide first-level technical support to staff, resolving issues related to hardware, software, and network connectivity.

• Assist in the setup, configuration, and maintenance of workstations, laptops, and peripherals.
• Mobile phone (iPhone) support and administration
• Support the deployment and troubleshooting of Microsoft Windows operating systems and Office 365 applications.
• Help maintain documentation for IT procedures, including onboarding, password resets, and equipment handling.
• Participate in IT induction sessions and contribute to knowledge base updates.
• Collaborate with the IT team to monitor system performance and escalate issues as needed.
• Assist in managing user accounts, access permissions, and basic network configurations.

Requirements:

• Enrolled in or recently graduated from a relevant IT or technical program. (Eligibility to enter into an internship agreement is a mandatory prerequisite)
• Basic understanding of Microsoft Windows OS and Office 365 suite.
• Familiarity with networking concepts (IP addressing, LAN/Wi-Fi, VPN).
• Fluent in Italian and good command of English (spoken and written) to communicate effectively in an international environment. (B1-B2)

Preferred Skills:

• Experience with ticketing systems and remote support tools.
• Exposure to SCCM, Intune, or similar deployment platforms.
• Interest in legal technology and professional services environments.

Personal qualities and approach

• Strong problem-solving skills and attention to detail
• Enthusiastic and approachable
• Must be a proactive team player but have the ability to work and focus on tasks independently of others
• A good communicator at all levels. Empathises with user frustrations; capable of dealing with people in a calm, professional and effective manner

About Withers

A law firm focused on people and collaboration. For the past 125 years, Withers has supported some of the world's most remarkable people and organisations at defining moments in their lives. We are the only international law firm focused on successful individuals and private capital, working closely with founders, investors and family offices. We also advise governments, charities, global brands and start-ups of all shapes and sizes. Many of our clients are shaping the future and creating solutions to tackle many of the world's problems.  It makes for a fascinating and challenging practice. Our role is to get to know each individual client, find out where they want to be, and help them to get there – whether they are building a business, looking after their family, involved in a complex dispute or protecting their finances for the future. To meet their unique needs we are exceptionally collaborative, working together across teams and time zones. We are agile, focusing on strategy rather than rigid ideas and traditional hierarchy.  Join us to be part of a team that is always looking to the future. Where initiative, big ideas and bold moves are always encouraged. Where you can truly be yourself.